Complaints
We take your feedback seriously
We are committed to providing a high standard of service. If you are dissatisfied with any aspect of our service, we want to hear from you.
Please submit your complaint in writing via email to complaints@silverwingsbenefits.com including:
- Your full name and contact details
- Details of your complaint
- Relevant dates and reference numbers (if applicable)
- Any supporting documentation
We will acknowledge receipt of your complaint within 5 working days and aim to provide a full response within 5 working days.